DataArt Completes IntelliFix com, the Global Marketplace of Computer Skills on the Web

Released on = April 18, 2007, 11:21 pm

Press Release Author = DataArt

Industry = Internet & Online

Press Release Summary = New York, April 19, 2007 - DataArt, a high-end software
outsourcing company, announced completion of Intellifix.com, an online global
marketplace of computer skills. The new solution allows users to find human
technical support online.



Press Release Body = New York, April 19, 2007 - DataArt, a high-end software
outsourcing company, announced completion of Intellifix.com, an online global
marketplace of computer skills. The new solution allows users to find human
technical support online.



Registered users in need of technical support can search an online database of
engineers registered with Intellifix.com who are qualified to resolve users'
technical problems. Once the match takes place, a connection between the user's and
the engineer's computers is established, allowing the latter to fix the user's
problem remotely, providing the tools for complete online technical support. The
system also allows desktop sharing for user training and demonstrations, saving
hours of phone waiting.



Though easy in concept, the idea was a challenge to implement. Since most modern
networks are equipped with firewalls, a special rendezvous server was created to
allow computer access. This server would collect connection requests from users and
engineers and match their requests accordingly. Once the connection is established,
the engineer is granted restricted access to the user's desktop by the user. Since
all actions are permission based this keeps the user in complete control.



The Intellifix.com Web site includes a database for engineers' registration and
promotion, a powerful search engine for users in search for technical support, and a
secure payment terminal integrated with PayPal.



Web Site = http://www.dataart.com

Contact Details = Vica Vinogradova

212-378-4108 x 14

vica@dataart.com

  • Printer Friendly Format
  • Back to previous page...
  • Back to home page...
  • Submit your press releases...
  •